Mission
To provide quality and high efficient administrative services to the students of the Faculty of Law (FLL) so as to cope with its continuous development.
PP Service Target Groups
Students of FLL
Potential students of FLL
Performance Pledge
| PP Service | Service Quality Indicator | |
| Status Management | Application for Transfer of Programme | Complete within 5 working days after deadline of application |
| Application for Transfer of Faculty | Complete within 15 working days after deadline of application | |
| Application for Withdrawal from Study (Faculty) | Complete within 3 working days | |
| Application for Deferment of Study (Faculty) | Complete within 3 working days | |
| Course Management | Application for Exemption/ Course Waiver | Complete within 10 working days |
| Course Retaking Applications for Master Programme | Complete within 4 working days | |
Implementation of Performance Pledge in Year 2023:
| Service Quality Indicator | Compliance % | Reason of not meeting targets / Remarks | |
| Application for Transfer of Programme | Complete within 5 working days after deadline of application | 100% | |
| Application for Transfer of Faculty | Complete within 15 working days after deadline of application | 100% | |
| Application for Withdrawal from Study (Faculty) | Complete within 3 working days | 100% | |
| Application for Deferment of Study (Faculty) | Complete within 3 working days | 100% | |
| Application for Exemption/ Course Waiver | Complete within 10 working days | 100% | |
| Course Retaking Applications for Master Programme | Complete within 4 working days | 100% | |
Scope of Services
– Handling applications from students;
– Addressing students enquiries and providing assistance;
– Providing students with the most updated Faculty related information, in a timely fashion.
Suggestions and Complaints
Please send your comments or complaints by either mail, fax or e-mail to:
– Dean of FLL; or
– Faculty Secretary of FLL; or
– FLL Suggestion Box.